Client Testimonials

 

“ECSI is a wonderful, very customer service driven business partner.  We have been pleased with their services. We recommend ECSI as a high quality business partner. ECSI has helped us reduce cost a lot. Our borrowers and former students responses to their services is good.  On any scale they are simply the best.” – Ruth Harris, University of Florida

 

“In my opinion, ECSI is the “Cadillac” of servicers. All of our loans are with ECSI and they continue to amaze me.” – Kathleen Rosa, Boston College

 

“We are a one person shop.  ECSI has saved me a considerable amount of time, while I continue to provide personal service to our borrowers.  They have procedures in place to assure accuracy and security.  Our accounts are much more easily balanced and auditors are pleased with the system.   Their customer service and technical staff are always amazing!” – Beverly Loos, Willamette University

 

"We've been a customer of ECSI's for many years and couldn't be more satisfied. They're very good at listening to their customers and responding with excellent system upgrades. ECSI's MS Word-based Document Writer produces a very professional letter with unlimited options. Their system is the BEST in the Industry!" - Mary Beth Nally, Rochester Institute of Technology

 

"ECSI's Team of Programmers has always been an active partner in supporting our needs for continuous improvement. They are very creative and efficient when developing custom programs to make our requests a reality. ECSI gives us the same level of customer service that we strive to provide to our students and parents. We really appreciate the effort that ECSI puts forth on a daily basis when processing our requests. ECSI's 'can do' attitude is very refreshing and a major reason why we severed ties with our previous vendor." - Chris Perez, University of Miami

 

"Thank you for taking so much time with us. It is unbelievable how well you have everything covered. From the big picture down to the details, I am very impressed." - Jennifer Vinson, The University of Tennessee, Knoxville

 

"I'd like to take this opportunity to thank you for all of the help you have provided during our first year with ECSI. I can truly say with 100% certainty that we made the absolute right decision in switching to you. Not only is your product fantastic, your people have been so patient and understanding with me, I cannot say enough about them. Your people are a model of what a good company should look like." - Melinda Brink, The University of Scranton

 

"Thank you so much for your help and with the advances that ECSI is making. The entire field of collections is being slammed into hyper-drive. We receive calls every week from Collection Agencies that are seeking to establish an account with us. The first words out of my mouth are asking if they are fully plugged into ECSI and if not, don't waste our time, as we are not going to use any agency that insists on doing business in the Stone Age. We simply don't have the time or resources to waste. ECSI has proven to be a wonderful asset to Pacific Union College and as I have said before, we really enjoy bragging your company up to other schools." - Don Riebe, Pacific Union College

 

"ECSI has a great system! We administer and collect Federal Perkins, Health Professions, Nursing and Institutional Student Loans. We have been on the system for more than a year and are very pleased." - Shirley Ammons, University of North Carolina

 

"With ECSI managing our Student Loans and Delinquent Receivables, we couldn't be happier. Everything's now under one umbrella and we're collecting more money than ever! Thanks again." - Stephanie Blausey, University of Toledo

 

"ECSI is the best. We are very impressed, as always, with your system, products, knowledge, and cooperation. The decision to go with ECSI was one of our best!" - David Lee, Nova Southeastern University