Borrower Testimonials

"Just wanted to compliment you as I make my last payment on a very smooth running system - I have had no problems whatsoever in the years that I have been paying off my loans and the fact that I have never missed a payment is largely to thank for the automatic payments and other features you have made available to me." - Galen P, University of Minnesota Borrower

 

"Just a note to say good job on switching over to ECSI. I have loans serviced by ECSI from my Undergraduate education and their response, service and technology is FAR Superior to ACS. There might be some growing pains which you will feel more so than me, so hang in there! ECSI is just phenomenal!" - Mindy D, Carnegie Mellon University Borrower

 

"The help I have received from the ECSI staff has been outstanding. The response is always fast and accurate. Thank you for the ease of your on-line site and the patience in receiving payments." - Greg M, University of Oklahoma Borrower

 

"I just want to compliment ECSI on the convenience of the live chat option on their website. I found it to be extremely convenient and of great help. The agent's name I was chatting with was Lisa. She answered all my questions quickly and efficiently. Thank you again." - Ayana R, University of Florida Borrower

 

"I had the pleasure to speak with one of your customer service representatives via the Internet and the phone. He was very courteous and very helpful. It's great when you are able to get the information you need without a lot of hassle. ECSI really has some great people working for them. Thank you so much!" - Ashleigh W, Ohio State University Borrower